Privacy Policy

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Last updated: September 7, 2026

This Privacy Policy describes how Purevoke ("we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase from purevoke.com (the "Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, cookie identifiers, and how you interact with the Site. We refer to this as "Device Information."

We collect Device Information using technologies such as cookies, log files, web beacons, tags, pixels, and similar technologies. This information may include the pages or products you view, the websites or search terms that referred you to the Site, and information about how you browse and use the Site.

When you make or attempt to make a purchase, we may collect information including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as "Order Information." Payment information is processed by our payment providers and is subject to their privacy practices.

When you contact us for support, enter a promotion, subscribe to marketing, or otherwise communicate with us, we may collect the information you choose to provide.

In this Privacy Policy, "Personal Information" means Device Information, Order Information, and other information that identifies or can reasonably be linked to you.

How We Use Your Personal Information

We use Order Information to fulfill orders, process payments, arrange shipping, provide invoices and order confirmations, communicate with you, screen transactions for potential risk or fraud, and provide customer support.

We use Device Information to help screen for risk and fraud, improve and optimize the Site, understand how customers browse and interact with the Site, measure the success of marketing campaigns, and personalize content and advertising where permitted by law.

We may also use your Personal Information to comply with legal obligations, enforce our agreements, protect our rights and the rights of others, and send marketing communications when you have agreed to receive them. You can unsubscribe from marketing emails at any time using the link in the message.

Sharing Personal Information

We share Personal Information with service providers that help us operate the Site and provide our services. For example, our store is hosted by Shopify, and we may use providers for payment processing, order fulfillment, shipping, analytics, marketing, customer support, fraud prevention, and professional advice.

We may also share Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request, or protect our rights. If our business is involved in a merger, acquisition, financing, reorganization, or sale of assets, Personal Information may be transferred as part of that transaction.

Behavioural Advertising

We may use Personal Information to provide targeted advertisements or marketing communications that we believe may be relevant to you. Our advertising and analytics partners may use cookies and similar technologies to measure activity across websites and devices.

You may manage advertising preferences through the settings offered by the relevant advertising platform, your browser, or your device. You may also visit the Digital Advertising Alliance opt-out portal at optout.aboutads.info.

Cookies

Cookies help the Site remember your actions and preferences, operate shopping and checkout features, understand Site performance, and support advertising. You can control cookies through your browser settings. Blocking cookies may affect the availability or operation of some Site features.

Do Not Track

Because there is no consistent industry standard for responding to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Your Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, or portability of your Personal Information, and to restrict or object to certain processing. You may also have the right to withdraw consent and appeal a decision regarding your request.

To exercise a privacy right, contact us using the details below. We may need to verify your identity before completing your request. You may also authorize an agent to submit a request where local law permits.

If you are located in the European Economic Area or the United Kingdom, we process your information to perform contracts with you, pursue legitimate business interests, comply with legal obligations, and obtain consent where required. Your information may be transferred outside your country, including to Canada and the United States, with appropriate safeguards.

Data Retention

We retain Order Information and other Personal Information for as long as necessary to provide services, meet legal, accounting, tax, and reporting requirements, resolve disputes, and enforce agreements. You may request deletion where applicable, subject to lawful retention requirements.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. The revised version will be posted on this page with an updated date.

Minors

The Site is not intended for children under 13, or the minimum age required by local law. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us so we can take appropriate action.

Contact Us

For questions about this Privacy Policy, to exercise a privacy right, or to make a complaint, contact Purevoke at support@purevoke.com or visit purevoke.com/pages/contact.